The process involves looking at the following folders: Use Notepad to open the log file: SetupDiagResults.log. (If you downloaded the setupdiag file to run, the log files will be in the download folder.) By reviewing the resulting log files, you may be able to decipher the blocking condition. Download the tool and run it by double-clicking the SetupDiag file. Microsoftīut what if you don’t have a Conexant audio driver - how can you determine the problem? With Windows 10 2004, you can use Setupdiag. Once 20H2 is installed, it will find the Conexant audio driver again and complete the update.
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Go to the Windows 10 software download location and click on Update now. Now right-mouse click and uninstall the audio driver. Scroll down to the Sound, video and Game controller section and click on the Conexant audio. For these systems, you need to type “device manager” in the search box.
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The blocking drivers have numbered filenames from uci64a96.dll through uci64a231.dll and a file version of 7.231.3.0 or lower.įor some systems, Conexant has offered up the updated driver and the system can install 20H2 for others, the new drivers haven’t been released. Windows 10 computers affected by this known issue come with Conexant ISST Audio or Conexant HDAudio drivers (shown under “Sound, video and game controllers” in Device Manager). We already know one reason 1909 can’t get 20H2: the infamous Conexant audio driver problem.
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